Legal
Privacy policy
How Solvane collects, uses and protects your information when you use our website and products.
Last updated · October 14, 2026
On this page
01
Information we collect
02
How we use your information
03
Sharing and disclosure
04
Data security
05
Your rights
06
Changes to this policy
Questions?
legal@solvane.ai
01
Information we collect
We collect information you provide directly, such as your name, work email and company when you create an account or contact us. We also collect usage data that helps us understand how the product is used.
Account details like name, email and company
Content you connect, such as documents and tickets
Usage data like pages visited and features used
02
How we use your information
We use your information to provide and improve Solvane, respond to requests, and keep your account secure. We never use your content to train shared models.
03
Sharing and disclosure
We do not sell your personal information. We share data only with trusted service providers who help us run Solvane, and only under strict agreements.
04
Data security
Data is encrypted in transit and at rest. Access is limited to people who need it, and every access is logged and reviewed.
SOC 2 Type II audited controls
Regional data residency on request
Regular third party penetration tests
05
Your rights
Depending on where you live, you can access, correct, export or delete your personal data at any time from your account settings or by contacting us.
06
Changes to this policy
If we make meaningful changes, we will update the date above and let you know by email or in the product before they take effect.
Still have questions?
Our team is happy to walk you through anything on this page.
