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Build, train and govern AI agents that work across your tools. No code, no data science team, and humans in control from day one.
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Workflow · Edited 2m ago
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Trigger · Helpdesk
Classify intent
AI step
Search knowledge
412 articles
Draft reply
AI step
Human approval
If refund > $500
Send reply
Helpdesk action
Platform
Everything you need to
put
agents to work.
Answer ready
1.2s
Can I get a refund after 3 weeks?
Yes. Refunds are available for 30 days after delivery, back to your original card.
Refund policy
Ticket #3310
Confidence
94%
Knowledge
Answers grounded in what your team knows
Connect docs, help centers and past conversations. Every answer cites its sources, so it is accurate and easy to verify.
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Approval over $500
PII masked
Tone: friendly
Action blocked
Tried to share a card number
Now
Guardrails
Rules that keep agents in bounds
Set limits and approvals in plain language. Every decision is checked, and every action is logged.
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96%
Quality score
+3.2 pts this week
Resolved
+18%
Escalated
-9%
CSAT
4.8
Analytics
Quality you can measure
Every task is scored, so you know exactly how well each agent performs and where it needs coaching.
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Sales Agent
Qualified the lead
Done
09:14
Lead: Northwind, 320 seats
Contract signed
Lead to customer in
8 minutes
0 handoff errors
Handoffs
Agents that work as a team
Agents pass work to each other with full context, so leads, tickets and tasks never fall through the cracks.
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Capabilities
